COVID-19 Support Services

New Zealand’s COVID-19 Protection Framework (traffic lights)Vaccination and New Zealand’s COVID-19 Protection Framework (traffic lights) – click here for more information.
Help while self -isolating and urgent need1.       Local Food Bank Family Services Directory website
2.       Migrant Action Trust – Maya Henderson | Project Officer
(M) 027 229 3502 or email:
Provide the following details:
Ø  Name
Ø  Contact details (phone or email)
Ø  Suburb or Address (full address needed if we are to deliver aid directly)
Ø  Visa Status
Ø  Refugee background (yes or no)
Ø  Number of people in household
Ø  Number of children in household
Ø  Reason for hardship
3.       Low income or on a benefit: Work and Income may be able to help you pay for food
Ø  You don’t have to be on a benefit to qualify for this help
Ø  You don’t have to pay the money back
Details: Work and Income eligibility urgent food costs
Food Delivery1.       For those in self isolation or who have no other way to access food, the Student Volunteer Army has a Grocery Delivery Service. 
2.       My Food Bag OR Hello Fresh
3.       Supermarket delivery: Countdown OR New World
Help while self -isolatingCOVID Support: Work and Income
1.       money for urgent costs, like food and groceries, essential items, medicine or bills that are higher than usual, like power. 
a.       Help with essential costs
Financial1.       Work and Income
3.       Ministry of Social Development (to apply for Work and Income online)
5.       0800 559 009 (MSD General Line) 
6.       0800 552 002 (MSD Seniors 65+)
7.       0800 88 99 00 (Studylink Students)
8.       0800 512 337 (MSD’s support line for people self-isolating).
9. Covid-19 Financial Support Tool   Use the financial support tool
Mental wellbeing helplinesØ  Family Services 211 Helpline 0800 211 211 — for help finding, and direct transfer to, community-based health and social support services in your area
Ø  Youthline — call 0800 376 633, free text 234 or email
Ø  Lifeline — 0800 543 354 (0800 LIFELINE) or free text 4357 (HELP)
Ø  Depression and Anxiety Helpline — 0800 111 757 or free text 4202 to talk to a trained counsellor about how you are feeling or to ask any questions.
Suicide Crisis Helpline — 0508 828 865 (0508 TAUTOKO)
Senior PeopleAnyone can call Age Concern New Zealand on 0800 65 2105 to get advice and support
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